Cloning sub-tasks using jira automation

[Mary Mark]

Hello Atlassian Community. 

Looking for some help to clone sub-tasks tickets from the parent ticket and then update a field values based on condition.

I am checking if the cloned ticked for a 2 level cascade field called category/sub-category contains the following values: Contracting Third Party - Change / NA to MGA transfer

If the new cloned sub-task ticket contains those values then update/edit field values:

{
"fields": {
"customfield_10182" : { "value": "Remun - Block of Business Transfers", "child": { "value" : "NA to MGA transfer"} }
}
}

However, this also updates and edits the category/sub-category of the original sub-task ticket but I only want it to apply to the new cloned sub-task ticket without changing original value of the sub-task ticket

For example:

original sub-task ticket contains values: Contracting Third Party - Change / NA to MGA transfer

New cloned sub-task ticket contains values: Contracting Third Party - Change / NA to MGA transfer (Rule checks to see if this is true, then update values to: Remun - Block of Business Transfers / NA to MGA transfer)

but do not update the original sub-task ticket.

This is my automation rule:

Thank you.

M

[Christian Richard]

Would be nice to put more name in the reporter field than one name

[Nic Brough -Adaptavist-]

You could add a new custom field for CC, or change the permissions to allow you to add "watchers" to it.

[Christian Richard]

It does not sound so obvious in JIRA.  I try to add more name on the reporter line but it does not want that and in the config there is no line to add another email field

But thank you for the answer.

[Nic Brough -Adaptavist-]

Ugh, no, you don't want multiple reporters on a single issue.

CC fields and watchers are the way to include other people.