Cloning sub-tasks using jira automation

[Mary Mark]

Hello Atlassian Community. 

Looking for some help to clone sub-tasks tickets from the parent ticket and then update a field values based on condition.

I am checking if the cloned ticked for a 2 level cascade field called category/sub-category contains the following values: Contracting Third Party - Change / NA to MGA transfer

If the new cloned sub-task ticket contains those values then update/edit field values:

{
"fields": {
"customfield_10182" : { "value": "Remun - Block of Business Transfers", "child": { "value" : "NA to MGA transfer"} }
}
}

However, this also updates and edits the category/sub-category of the original sub-task ticket but I only want it to apply to the new cloned sub-task ticket without changing original value of the sub-task ticket

For example:

original sub-task ticket contains values: Contracting Third Party - Change / NA to MGA transfer

New cloned sub-task ticket contains values: Contracting Third Party - Change / NA to MGA transfer (Rule checks to see if this is true, then update values to: Remun - Block of Business Transfers / NA to MGA transfer)

but do not update the original sub-task ticket.

This is my automation rule:

Thank you.

M

[Petter Gonçalves]

Hello Toke,

Usually, Next-Gen boards cannot be manually deleted, however, it's automatically deleted once you delete the project.

That being said, the only possibility to face the error you are currently facing would be if the board is related to an existing next-gen project that is Private on your site, and you are not able to access

I would recommend you to check the following details:

The boards of next-gen projects are always named with its project key + the word Board.

That being said, If you are a site administrator, you can look in your project list the project that has the same project key of the board's name and verify if you are able to access it.

If you are not, you can click on the three dots menu in the right side of the project (at the projects page) and click Project Settings to proper add yourself in the people tab and access the project.

[Jan Jones]

> it's automatically deleted once you delete the project.

Nope.

I also have a board with no project that I am unable to delete or view. Any ideas?

Can I somehow recreate the deleted project and re-attach the board?

[Jan Jones]

[Isabelle Godio]

same issue for me. I'm stuck and cannot get rid of the next-gen board.

[Brad Foster]

Hi. Same issue.  I want to delete board and replace with Kanban.  Help. Thanks

[Rohan Sherrard]

Same issue, there is a orphaned Next-Gen board that can't be deleted

[Deleted user]

+1

[Jeff Mylrea]

I have the same issue

[Ashley O'Connell]

Me too

[Mario Preishuber]

+1

[anthony]

+1

[Linda Rasmussen]

I have the same issue.  I deleted the Next-Gen project, but the Board still shows up in my Boards list.  Not to mention all of the Boards for Archived projects.  

[Dyego Mota]

2 years wating this solution...

[Deleted user]

+1

[Embrenchia Snyman]

+1

[David O_Donoghue]

Settings (Cog Icon) -> Projects -> Trash (on left hand side bar)

[Gerd Güldenpfennig]

On Jira Cloud I moved the next-gen project to trash and the next-gen board stays. Then I deleted the project permanently from the trash (in manage project -> trash) and the next-gen board is gone.

[Anna Hebert]

Here is what worked for me:

1. Go to Settings > Projects > Manage Projects
2. Select the three dots and "Archive" the Project

When you go to the list of Boards now the Board associated with this next-gen project is "Private". You can now delete it.

Then you can go back to Manage Projects and Restore the project. 

Of course this assumes you have all the proper permissions. Good luck!

[Gerd Güldenpfennig]

On Jira-Cloud there is no "Archive" only "Move to Trash" on the three dots in Manage Projects. Maybe this is because I am working with the free plan currently.

[James Park]

Permanently deleting a next-gen project via settings>projects>trash will remove the board. This is a permanent process.

[Jeff Mylrea]

I have already deleted the project and it did not remove the board unfortunately.

[Joanne Ono]

Exactly, deleting a next gen project does NOT delete the board

[Guilherme SUBBIO]

+1

Still the same, but hint from @Anna Hebert did the trick : )

[Linda Rasmussen]

Found it in Support if anyone wants to vote for it.  https://jira.atlassian.com/browse/JSWCLOUD-17598

[Deleted user]

Thanks.