Hello Atlassian Community.
Looking for some help to clone sub-tasks tickets from the parent ticket and then update a field values based on condition.
I am checking if the cloned ticked for a 2 level cascade field called category/sub-category contains the following values: Contracting Third Party - Change / NA to MGA transfer
If the new cloned sub-task ticket contains those values then update/edit field values:
{
"fields": {
"customfield_10182" : { "value": "Remun - Block of Business Transfers", "child": { "value" : "NA to MGA transfer"} }
}
}
However, this also updates and edits the category/sub-category of the original sub-task ticket but I only want it to apply to the new cloned sub-task ticket without changing original value of the sub-task ticket
For example:
original sub-task ticket contains values: Contracting Third Party - Change / NA to MGA transfer
New cloned sub-task ticket contains values: Contracting Third Party - Change / NA to MGA transfer (Rule checks to see if this is true, then update values to: Remun - Block of Business Transfers / NA to MGA transfer)
but do not update the original sub-task ticket.
This is my automation rule:
Thank you.
M
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