Cannot connect jira project to github repository from ToolChain Page.

[Bulbul Bhojpuri]

Starting out learning Jira Cloud.


1) Using the free plan for both Jira Cloud and Github.

2) Installed the "Github for Jira" App & the "Atlassian Jira App" in GitHub and connected them.

3) Created an organisation in GH and created a simple private repo for testing.

4) Created a scrum template, team managed project in Jira.

5) But somehow at this stage, The Project cannot connect to a GH Repo. At this screen Project --> ToolChain 

6) If I click on the "Github Link", a new tab opens and it shows a blank page. (I refreshed both the GH and Jira website and tried but still same blank page when connecting).

7) The URL of the blank page is below.

https://id.atlassian.com/outboundAuth/finish?code=2662c10b442d188512fc&state=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb250YWluZXJJZCI6IjhjMzdiM2U3LWQ3NjItNDVlNi1hNmUyLWE0YzkwMzRjMzJmYl8yMjI3MmZjNS1jZjI3LTQxYmMtYjBiZC04NjVkYjNmNTdhYTgiLCJzZXJ2aWNlS2V5IjoiZ2l0aHViIiwiYWFJZCI6IjYwMjM2NTljNjkyZGExMDA3MGVhYzlmZCIsInJlZGlyZWN0VXJsIjoiaHR0cHM6Ly9wb3B1cC8iLCJzY29wZXMiOlsicHVibGljX3JlcG8iLCJyZWFkOm9yZyIsInJlcG8iXSwiaWF0IjoxNjUzOTE0OTU2LCJleHAiOjE2NTM5MTg1NTYsImlzcyI6IjkxZTNkY2VkLWI4NjgtNDBhZS1hMGE3LWMwYj...

8) I uninstalled both the connector apps and repos and project and started from scratch but still get the same error.

Any guidance?

Thanks.

[somethingblue]

Hi wangchaodi,

From the Building JIRA from source article the only buildable part of the source package is JIRA itself, not its dependencies.

If you're running into build errors that complain about the add-ons:

On rare occasions, however, the build process may fail and you may receive an error similar to the one encountered when an Atlassian product is unable to install a plugin from Atlassian's public Maven repository. This problem is caused by the JVM being unable to access its default 'cacerts' file, which contains a certificate that trusts Atlassian's public Maven repository.

To resolve the above:

1. Try one of the solutions mentioned in the Confluence Knowledge Base article: Unable to Install Plugin Due to Maven SSL.
2. If that does not resolve the problem, you may have a 'jssecacerts' file which does not contain a certificate that trusts Atlassian's public Maven repository. If a 'jssecacerts' file is present in your JVM, the 'cacerts' file may be ignored.

Cheers,

Branden

[wangchaodi]

Hi Branden,

Thank you for your help. As you say, if the source code in the dependencies couldn't be build with the JIRA source, how can I build them by myself? And how does your install package of atlassian-jira-software-7.3.3-x64.bin be made?

Besides, when I deplyed the jira software war file which had been built with your source by myself, I found that there was no software project type and I didn't use the backlog, sprint feature and so on for software development management. The attachment file could show this. How could I resolve this problem? Is there any other configuration should I do?