Cannot connect jira project to github repository from ToolChain Page.

[Bulbul Bhojpuri]

Starting out learning Jira Cloud.


1) Using the free plan for both Jira Cloud and Github.

2) Installed the "Github for Jira" App & the "Atlassian Jira App" in GitHub and connected them.

3) Created an organisation in GH and created a simple private repo for testing.

4) Created a scrum template, team managed project in Jira.

5) But somehow at this stage, The Project cannot connect to a GH Repo. At this screen Project --> ToolChain 

6) If I click on the "Github Link", a new tab opens and it shows a blank page. (I refreshed both the GH and Jira website and tried but still same blank page when connecting).

7) The URL of the blank page is below.

https://id.atlassian.com/outboundAuth/finish?code=2662c10b442d188512fc&state=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb250YWluZXJJZCI6IjhjMzdiM2U3LWQ3NjItNDVlNi1hNmUyLWE0YzkwMzRjMzJmYl8yMjI3MmZjNS1jZjI3LTQxYmMtYjBiZC04NjVkYjNmNTdhYTgiLCJzZXJ2aWNlS2V5IjoiZ2l0aHViIiwiYWFJZCI6IjYwMjM2NTljNjkyZGExMDA3MGVhYzlmZCIsInJlZGlyZWN0VXJsIjoiaHR0cHM6Ly9wb3B1cC8iLCJzY29wZXMiOlsicHVibGljX3JlcG8iLCJyZWFkOm9yZyIsInJlcG8iXSwiaWF0IjoxNjUzOTE0OTU2LCJleHAiOjE2NTM5MTg1NTYsImlzcyI6IjkxZTNkY2VkLWI4NjgtNDBhZS1hMGE3LWMwYj...

8) I uninstalled both the connector apps and repos and project and started from scratch but still get the same error.

Any guidance?

Thanks.

[somethingblue]

Hi Eitan,

You can do this with a plugin.  One such plugin is Tempo Timesheets and you can choose a user from a dropdown:

"The current user name is displayed in the header of the log work dialog to keep reference, in case a Team Lead (or a user with Approve Timesheet permission) is logging work for team members, given the option User with Approve Timesheet Permission can log work for team members is enabled in Global Configuration."

Cheers,

Branden

[somethingblue]

"The current user name is displayed in the header of the log work dialog to keep reference, in case a Team Lead (or a user with Approve Timesheet permission) is logging work for team members, given the option User with Approve Timesheet Permission can log work for team members is enabled in Global Configuration."

Cheers,

Branden

[Eitan Mizrahi]

I have logged on with the specific user.

I cannot see any log work ability of the other user.

I have also tried adding a permission for log work to the role (the user is in administrator role), but didn't see that the user see "log work" button.
All of the characteristics as on: https://confluence.atlassian.com/jirakb/unable-to-log-work-224400725.html are OK, but still I cannot see any ability for the user to "log work".

[Eitan Mizrahi]

Also when I open the issue, and choose: admin -> where is my field. Choose time-tracking, I see the following: