Hi @Abdullah_Fahim in muy opinion Jira Core fits with your need. Definetely you don't need Jira Software and Jira Service Desk will be only needed in case that you need to interact with petitions from outside of your organization (or IT needs).
You can start with a basic workflow and permissions for your teams and then step by step getting into a more complex configuration, but always try to keep it simple.
Thank you very much, David. I am in early stages of planning so there's a lot to think about.
I will definitely need partners (external to the charity, all over the world), to work directly with the system. So I'm hoping I can figure out permissions and workflows to manage all of that securely and efficiently.
First build will be a build just for internal team so this isn't too difficult. Second build is where we want to bring partners inside the system so they can stop emailing us and reduce administrative work/headache for everyone :)
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That's fantastic @Abdullah_Fahim I'm sure that it will work great. In order to help others to find the answer I'd appreciate so much that you mark my answer as "Accepted Answer".
Thanks in advance,
Cheers.
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