I'm still seeking clarification on what a user meant by wanting to update the Sprint field from a sprint board. At any rate, I clicked the Sprint field in an issue, and the field contained a link to the sprint board and was not updatable. I searched for Sprint in Issues > Custom fields:
Sprint field in Custom field search:
Hi Bastien, did you manage to solve it?
I have the same problem with the error message...it is not showing on the customer portal
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Hi Bastien,
Can you provide your script? There are a few reasons why things fail, such as the customer permissions, validation failing on required fields etc.
Also, if you can provide the atlassian-jira.log output when the issue is created you should be able to find an error message, and paste it here for better support.
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