I've been using a Software project for years now with GitHub linked fine. However, I migrated to a Business board for a better layout, but now I can't link GitHub branches to the tickets. I've changed the keys to match, but still no luck. I've done the backfill tool several times as well.
Hi @Joyce Ho,
This is interesting, can you screenshot your system settings for sharing boards, filters, etc? It may assist in uncovering what is actually happening.
Thanks
@[deleted] We have just found that there was some miscommunication. The problem has gone. Thanks!
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To help people in the future.
This is caused by someone creating a private filter and assigning that to the board. Make sure the filter permissions are set to the appropriate permission. This feels like a bug within Jira that an admin can be blocked from their own board. Also the filter for the board can't be changed as you
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