Can I include the original ticket description in both the notification and the portal view?

[Steven.Dudeck]

Currently, the reporter of the issue receives a simple email confirming receipt. Can I configure that email notification to contain the original ticket description? 

When users access the client portal the Original description isn't listed. Only the comment thread. I'd like to review the original request. 

Along the same lines, can the email notifications that are sent when client or agents comment can that email contain the thread that's on the ticket as well?

Thank you for your help,

Steven