Can I get just-created stories into a new sprint board column?

[Phil Bustin]

In the Sandbox, I was given a requirement to automatically place Development issues into a sprint board new first column.

In board Settings, I moved the unique (not shared) first status for issue type/workflow "Dev Story" issues to the new first column. 

However, I need do the same for old workflow "Story" issues, whose first status is To Do, shared with other workflows and currently appearing in the second (To Do) column.  In fact, for a while in Production, only the "Story" issues with the shared first status will be created, because it will be a while before I can build the new workflow in Production.

I'd like to find a solution for automatically moving "Story" issues, with shared first status "To Do", to the first sprint board column.  I suppose I could simply replace the "To Do" column, but that is needed for non-Development issues.

I guess the obvious solution is to create another interim Dev Story workflow for Production, until the Sandbox Dev Story workflow is painfully created from scratch in Production.  The interim workflow would differ only from the Story workflow in that the first status would be unique (perhaps "Dev To Do").

[Charly [DEISER]]

Hi @[deleted]

Roles are created for projects, you can find all the info for roles here: https://confluence.atlassian.com/adminjiraserver/managing-project-roles-938847166.html

Once you have all the roles created you can associate people in this roles by project.

Hope this helps

[Deleted user]

I have read it but in my view I can not see option ´Add Project Role´ although I am logged in as Project Administrator. 

[Charly [DEISER]]

Hi

You should be a Jira administrator to add roles,  the roles you add are common to every project in your Jira instance. Once roles are created (as jira admin) you can associate people to each role in each project (as project admin).

Regards

[Deleted user]

Thank you, that was helpful!

Is there a way to create separate user groups for Service Desk Team so that there are ones that can add only internal notes and others that can add both? So that both groups also could be able to assignee the tickets and add attachements?