Bullets don't work when pasting text into a ticket

[James Barrett]

I am trying to paste a large block of text into a support ticket I am working on and I need to make it a bullet list. Unfortunately, the formatting in Jira has been screwed up for a few months now such that when I paste that block of text in, Jira can't make it into a bullet list.

Here are the steps to recreate:

1) paste in a block of text

2) Highlight the text

3) Click the bullet icon

I hope you can understand the frustration when I have to paste in a multi-level bullet list of 100 lines or more. Please fix ASAP. This used to work, I don't understand how this made it into production.

Thank you.

[teilor_soares · Accepted solution]

 Hi Rahul!

The timezone used by JIRA is controlled by the Java Virtual Machine which uses the system time zone by default, so change your timezone will probably change JIRA timezone too, bit this will not impact in your issues in anyway. Anyway, I would recommend you to stop JIRA during the reconfiguration of your server.

Cheers!
Teilor