Automation for Issue created trigger doesn't work when I am made assignee

[Michelle]

I have an automation rule created where a new issue is created on my board if an issue not on my board is assigned to me.

However when an issue (trigger issue) on another board is assigned to me, a new issue is not being created on my board

Even stranger is that I get an email telling me the trigger issue has been assigned to the owner of the board on which the trigger issue resides - when I view the issue it is clearly assigned to me

[Peter Cleveland · Accepted solution]

I found the custom field for my instance after searching the community a little harder. Thanks

[Karey Graham]

Hello @Peter Cleveland , is it possible you could provide a link detailing how you were able to retrieve the epic ID? Thank you!

[Peter Cleveland]

I don't have a link and it has been a while. But at the high level I learned that when you create your first epic in jira, the system automatically grabs a custom field to story the epic story number in any one issuetype.  So i used the api to grab all of the json data for a couple of stories that had epics and searched the data to find the customfield that held the epics for my instance of JIRA. In my case it was customfield_10009.

I hope that helps you to get it configured.  Example api call....

https://yoursitename.atlassian.net/rest/api/latest/search?jql=sprint=" + args[2] + "&fields=key,summary,customfield_10005,customfield_10009&maxResults=150

Peter

[Mangesh Deshpande]

Is there any way to get an Epic Description, I am able to fetch Epic ID from custom field but not finding it's description any idea from where and how to get it?

[Sudhakar Jothilingam]

best way is to pull fields first before sending your payload, as the project type varies, the property name also varies

please use below url for finding required field details

https://community.atlassian.com/t5/Jira-Software-questions/How-do-determine-the-custom-field-number-for-epic-name/qaq-p/1003546