Automation error - limit reached

[Anna Machala]

Hi there!

I started using Jira yesterday. I've created an automatic role which sends an email notification to the assignee once a day, at a specific time, from Monday to Friday. 

First I got a problem that it won't send an email until I put a specific email address manually.

I was changing some settings to try and make it work but I triggered it only around 10 times.

Now I'm getting an error: com.codebarrel.automation.component.outgoing.email.action.global.error.limit 

The limit for Free Plan is 100 per day so I shouldn't be out of quota.

Have you got any idea why that's happening? 

Thanks!

[Anton Chemlev - Toolstrek -]

You can use ScriptRunner Listener function:

1) Create listener for Issue Created event

2) Check in event if created task is a sub-task.

3) If so, update parent.

Or you can use some other plugins discusses here: https://community.atlassian.com/t5/Jira-questions/Can-I-copy-a-field-value-from-sub-task-to-the-parent-issue/qaq-p/64798

[Ronen Erlich]

above is a screen shot of all the steps 1-3. my problem is that the event available to to update the issue not the parent. Does anyone how I can I update the parent? what I have above just update the subtask I believe...

I have a behavior that sum values from subtasks and show as a field on the parent. currently i need to edit and cancel the parent to get it updated...

thanks,

[Dnyaneshwar Ramesh Borase]

Thanks for the reply Anton.

Do you have any other suggestion which we could use instead of  any external plugin or third party plugin like Script runner.

Thanks!

[Anton Chemlev - Toolstrek -]

It is a kind of strange and weird solution, but can be developed without custom plugins:

1) Create user and give him some email.

2) Set your notification schemes to send email on Issue Created event to created user.

3) Parse email to  get Issue type from email body

4) If issue type is a sub-task (you should define it yourself) find parent issue and update it with REST API.

OR:

1) Make some web service with one URL. web service not in Jira, you should make it with other instruments

2) Embed webhook into workflow which is used for sub-task creation which will trigger web service

3) being triggered, web service must find parent for this sub-task via REST API and update it.

Of course for both solutions you must develop some custom scripts.