Automation Send Email When Task is Near Due

[Cyril James]

Hello Team, I am using the canned automation to send emails with stories are near 3 days from the due date.  Works.

I want to modify this to only send emails for stories that are Priority = High or Highest.

Do I modify this and if so how, what variables.  Thank you.  You are awesome.

duedate <= endOfDay({{numberOfDaysBeforeDueInclusion}}) AND statusCategory != done AND assignee = {{distinctAssignee}}

[Bryan Trummer]

I don't use Cloud but to delete an issue in Server its under the options of More -> Delete
(from within the ticket you want to delete). Not sure if its the same in Cloud.

[Andy Heinzer]

Same concept, but in Cloud the location is shifted to the ellipsis (...) that exists in the top right of the issue detail view.   You can go there to ... -> Delete and issue, but you will only see the delete option there if your account actually has the ability to delete that issue per the project permissions.

[Bryan Trummer]

Thanks for the assist Andrew!