Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation Fails on Second Attempt

Helmbrecht, Jim (Synchrony)
October 31, 2023

I have an automation that prevents a status change from Backlog to Open unless a certain group of people perform the change.  The transition works ok the first time it is performed on an issue, but when the status is rolled back from Open to Backlog, the status can be moved to Open without the control.  It appears to bypass the rule.   Here is the rule:

Capture_Jira.JPG

 

The error states:

 

Action details:

If block

The following issues passed:
Ticket-4255

Transition issue

No transitions to specified status could be found for issues (with current status):
Ticket-4255 (Open - 1)

Is there a way to force this every time a issue is progressed from Backlog to Open?

0 answers

Suggest an answer

Log in or Sign up to answer