Automation: DueDate not populating upon create (calculated from created)

[Kathleen Buckwalter]

I am trying to create a rule to set the due date of critical bug issue types upon creation to two days after the field "created." I have also used "now" in lieu of "created." No matter what, the created issues' due dates remain empty.

I have selected

• When: Issue Created
• Conditions
  • Issue Type equals Bug
  • Severity equals Critical
• Then: Edit issue fields
  • Due date

I have used

• {{issue.created.plusBusinessDays(2)}}
• {{triggerissue.created.plusBusinessDays(2)}}
• {{now.plusBusinessDays(2)}}

I set it

I publish it

I create a bug with severity of critical...I click create. I open the bug...due date is empty.

Can someone let me know what I am doing incorrectly?

[Tuncay Senturk _Snapbytes_ · Accepted solution]

nFeed values are wrapped with those Xml elements for standard fields because of JSD support. If you are not using this field in a Jira SD, you can try using the nFeed (deprecated) field.

Here is the link for deprecated field:

https://valiantys.atlassian.net/wiki/spaces/NFEED59X/pages/82773038/Deprecated+nFeed+field