Automation Actor "Automation for Jira"

[Bernd Anderer]

I am triggering an Automation that transitions an Issue. Automation Actor is "Automation for Jira". In the post function of the Workflow, there is a script that updates the issue.

As the transition is triggered by the Automation, the post function runs in the context of "Automation for Jira". 

The postfunction fails, as "Automation for Jira" does not have the permissions to edit the issue.

Question is: how can I fix that?

"Automation for Jira" is not a user that I can add to the project. Is there something in the permission scheme that I need to change?

Thanks in advance,

Bernd

[Matthias Gaiser _K15t_]

Hi @MCSG IT,

in addition to @Alexey Matveev's answer, also these articles might help you - depending on your exact problems:

• Office365 SMTP configuration receives authentication errors

• Office365 server addresses and ports

Cheers,
Matthias.

[Alexey Matveev]

Hello,

You should configure the outgoing email (cog item -> System -> Outgoing mail). If it does not work, then you should turn on logs for outgoing emails and have a look in the logs (cog item -> system -> logging and profiling).