Automating a status change

[Chris Turpin]

Hi,

I have 3 different projects - 

- Development project
- Configuration project
- Client project

Ordinarily a ticket on the client project will also have a linked ticket on one of the other 2 projects. 

For example - the client requires some development work, so a development ticket is created to track that work. 

Is it possible, that when the development ticket is "Done", then this either - 

a) leaves a comment on the linked project ticket, confirming the development is done, or

b) changes the status of the linked project ticket - for ease of seeing the development work is done.

Is this doable? and what is the best approach for this?

Thanks,

Chris

[Tarun Sapra]

Hello @Pooja

You can use logic in post-funciton of create transition to fetch the issue Key and add a random number logic and create a new number for the custom field.

There are plenty of examples of generating random numbers available in java/groovy.

[Nic Brough -Adaptavist-]

Yes, you can do this, but you are going to run into two problems:

1.  It is possible for two issues to get the same number if they are created at a similar times

2. It's going to be useless.  There are no advantages to sticking yet another identifier on a Jira issue when the issue key has more use and is what your users will use.

[Pooja]

Hi @Nic Brough -Adaptavist-

Thank you for the suggestion.

I am okay with the problems. Can you suggest me how to create a field using script runner?

[Nic Brough -Adaptavist-]

I would create the field manually, adding a simple numeric field to all issues.  Do not place it on any edit or create screens.

You will then need to create a post-function or listener with a script (a listener is probably easier, as you won't need to add it to every workflow like you would with a post-function).  

The listener should listen for create issue events, run a search for "new field is not empty", get the highest number from that and add to it before populating the field.

[Pooja]

@Nic Brough -Adaptavist-

1. Adding a simple numeric field to all issues- could you still more elaborate on this part.

2. You will then need to create a post-function or listener with a script- In my case, I just want this feature for the single project so I thought of using post function and suggest me with the script.

[Nic Brough -Adaptavist-]

I'm not sure how to elaborate on "add a new field" - log in as an admin, and add a field, like all the other custom fields.

I don't have time to write scripts for other people, especially not ones that don't have any use and can go wrong.