Automate setting of Due Date based on assigned Fixed Version release date

[Sarah Jackson]

I've created an automation rule - that when I add a FixVersion to a ticket then the due date should be updated to the same date as the release date on the fix version.

I've tested it and the automation fails saying that -

Error editing issues

SP-2499 (The duedate must be of the format "yyyy-MM-dd" (duedate))

So it seems the date coming from the fix version is in a different format to that  which is held in Due date. 

Can anyone suggest a way to fix this and make the automation rule work please?

[Igor Sereda [ALM Works]]

Hey Randy,

Sorry for delayed reply (we're still trying to figure out the new site and notifications).

When you add a generator, it is important to select the parent node correctly. The generator is added under that node and affects the part of the structure under that node. In your case, it seems that you were trying to add a generator under another generator, which is not possible. The message tells you also that you can drag the generator as a normal row to a correct position.

Kind regards,
Igor

[Randy_Elias]

Bump.

Any ideas from anyone?