Audit Log Missing Information

[Michele Bazzani]

This morning a ticket was updated with a comment from me. One that I did not create, I received no notification that someone had logged in as me.  It was there as an internal note, and I have checked global and project automations, and there is not one that would have done this.  When I looked for the audit log, it is not showing me anything other than identity provider actions. 

Any ideas on how to trace this?

Michele Bazzani 

April 19, 2023 at 10:41 AM

•Internal note

 (Link Removed) "Developmental Pathways is needing a data pull around shared members" has been changed to a status of Done

[Gabriel Senna]

Hi Esteban,

Unfortunately, you don't have the option to create an custom template project.

However, there is a suggestions ticket to address this feature:

https://jira.atlassian.com/browse/JRACLOUD-40141

Please refer to our New Feature Policy - https://confluence.atlassian.com/cloud/new-features-744721668.html documentation to understand how we prioritise requests at our end.