Hello guys,
We currently have an requirement to capture the count the issue has been re-opened from "closed" to "In progress".
We have a Custom field of number type to capture the count. And we have an automation in place to capture the count.
I am having problem with the capturing the count if the transition is happening more than once. As the value still shows 1.
Any inputs would be much appreciated.
Regards,
Dhanush
Hi Ayax,
Is this issue concerning Jira ServiceDesk? If so, which implementation? Is it Cloud or Server (self-hosted)?
Also, what version of IE does your customer use?
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