Approvers can't access to the ticket after approval

[Paul Gautier]

Hi, 

In my workflow, I have two approval steps : 

- Validation of 1 person 

- Validation of 1 person in a group of 2 people

When the approvers accept the ticket and they want to watch it after, they can't access to the ticket with the following error message : 

Can you help me ?

Best regards,

Paul 

[Tayyab Bashir]

You could take a look into this: https://confluence.atlassian.com/adminjiraserver071/jira-applications-installation-requirements-802592164.html

This would give you an idea for how much the JAVA heap space, CUPs, Ram, etc, should be for production servers.

If you're looking for evaluation then 500-1024 MB of JAVA heap space is enough. You dont need to have a separate database either.