Anyone else experiencing backlog items not staying on top of backlog if selected to move to top?

[Rachel Gonzales]

I'm selecting "Send to Top of Backlog" and my stories move up but are not staying there.  If my screen refreshes, the stories move back down to the bottom of the backlog.  Just started occurring today.

[Alexey Matveev]

Hello,

If you are a Jira Administrator, you should click the three lines icon -> Jira -> Projects. You will see there all projects. You can enter to every project and change back the permisson scheme.

[Rodrigo B.]

Hi @Ignacio de Córdoba,

Tough situation, I think you changed a permission scheme that was associated to all projects.

You must think of permission schemes as a list of people allowed inside the club, in Jira, multiple clubs can use the same list, so you don't have to do re-work every time a new customer is in town.

To achieve what you want, you need to create a new permission scheme (list) or you might copy the current one and edit the copy and associate it to this project in specific you want to restrict, this is the documentation explaining how to change Permission Scheme association on projects.

Use Alexey's instructions to get to your project's settings, there you will be able to switch or edit again the Permission Scheme, another place to do that, which is the main place for such configurations is to go to the Settings > Issues > Permission Schemes to make the changes, this is where you organize the Clubs' lists.

Use this URL, just change it to match your instance's domain:

https://<Your domain>.atlassian.net/secure/admin/ViewPermissionSchemes.jspa

If this becomes too challenging, please contact our support on https://support.atlassian.com, our team will be eager to help you get back on the tracks!

Thanks,

Rodrigo Becker
Atlassian Cloud Support