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New Epic Type not behaving like an epic

philipf
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September 22, 2023

I created a new level 1 ticket type, however, it doesn't behave like a epic.

Meaning I can't nest tickets within it. 

Is there something beyond the document of creating new epics, on how to get them to work?

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Andy Heinzer
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October 8, 2018

Hi Phil,

Thanks for reporting this problem.  I have not found any other reports of this problem yet, but I was able to reproduce this problem in a Jira software project in my own Cloud instance.  So I created a new bug for this over in https://jira.atlassian.com/browse/JRACLOUD-70697

I would recommend watching this for updates.   I'm not sure when this problem will be addressed, but I would check out our bug fixing policy for details on how Atlassian approaches these kinds of problems.  In the meantime, I would recommend disabling the new issue view to avoid this problem.

Thanks

Andy

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