I created a new level 1 ticket type, however, it doesn't behave like a epic.
Meaning I can't nest tickets within it.
Is there something beyond the document of creating new epics, on how to get them to work?
Hi Phil,
Thanks for reporting this problem. I have not found any other reports of this problem yet, but I was able to reproduce this problem in a Jira software project in my own Cloud instance. So I created a new bug for this over in https://jira.atlassian.com/browse/JRACLOUD-70697
I would recommend watching this for updates. I'm not sure when this problem will be addressed, but I would check out our bug fixing policy for details on how Atlassian approaches these kinds of problems. In the meantime, I would recommend disabling the new issue view to avoid this problem.
Thanks
Andy
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