Need to apply format to a calculated date using smart values

[Rosana Casilli]

Good morning!

I have a question, I have an automation that depending on priorities, it is added to Duedate a value using the following smart value {{issue.created.plusBusinessDays(1)}}, but it does not assign the value, I have logged the value and it is shown "2023-03-29T14:49:28.3+0000". I Think I need to format the value of this calculated due date into a date without time. Is it possible? how can i do it?

Thanks in advance,

Ro

[ASweeten]

Hi Luke,

There is an option to add a user that is CC'ed as a watcher in mail handler config.  If this is the case, we should look into why the mail handler account is getting added to the CC list.  I don't know why it would be there.  I also need more information about the mail handler config to really proceed with troubleshooting.  Is the mail account that is being processed a distribution list?  Because I'm interested in knowing why we need to have this email address associated with a JIRA user.  If there was no JIRA user for this mail account, we wouldn't have to worry about it being added as a watcher to any issues.