My setup is failing with the message as "Error connecting to database"

[manisha sharma]

I have installed Jira software on an EC2 linux machine and have created a RDS POSTGRESQL. I am able to connect between ec2 and RDS, however while doing the SetupDatabase in the browser, its failing with the message as: at http://10.124.157.124:8080/secure/SetupDatabase.jspa 

Error connecting to database

FATAL: database "jira-database" does not exist

I also manually created dbconfig.xml in the location /var/atlassian/application-data/jira/data with my rds details but no luck. 

Can you please help as to what I am missing here?

[Angel Alvarez · Accepted solution]

Hi,

I think now is working, my support team updated all my issues's without labels .

They updated labels field  with "No value" or similar.

Thank you so much for your support :-)

[Angel Alvarez]

My JQL

status in (Assigned) AND project = "GBS IT" AND assignee = currentUser() AND (LABELS not in (KEY, " ASSET", URGENTES, PERIODICOs) OR labels is EMPTY)

When I started use JIRA I hadn't labels field actived, it was actived for me recently, i don't know if it could be a reason.

thanks

[Andy Heinzer]

Which dashboard gadget are you using to display these Jira issues?  I'm curious if perhaps there is a documented bug in that version of jira.  As far as I can see from your JQL, it looks fine.

[Angel Alvarez]

Hi,

Thanks

[Tarun Sapra]

Hello @Angel Alvarez

You can create a JQL filter based on the query

assignee = currentUser()  and labels is empty

In the boave query you can use your username as well instead of "currentUser()". This query will fetch issues assigned to you and without labels. You can save this filter and then on the dashboard use the "Filter Results" gadget to fetch issues from the above filter.

[Angel Alvarez]

Thanks , please read my answer above

[Tarun Sapra]

Hello @Angel Alvarez

Could you reiterate your requirements and share the snapshot of your JQL along with the version of Jira which you are using.

[Ollie Guan]

Hi @Angel Alvarez，

Is this query result what you want?

assignee = currentUser() and labels is EMPTY

[Angel Alvarez]

Hi,

Yes I use it but the result is worng, I don't know whther there is other field in the issue that has influence int the result. if I create the filter with "is not" th result is ok, show me all issues with labels.

Tahnks & Regards