Migrating active user on server to Cloud where same user email account exists but inactive

[Ashvin]

We have users in a server instance that need to be migrated to existing Cloud instance.  We have some users who have accounts in this Cloud instance already but are NOT active in Cloud.

Question : what happens when we migrate the users using JCMA and/or CCMA to Cloud if they were active on server but NOT in Cloud?  Will that account just provide product access for those users or remain as inactive in Cloud?

[Mikael Sandberg]

Hi Seth,

Welcome to the Atlassian Community!

Yes, you can set up Jira so only certain users have access to specific project, it all depends on how you set up the permissions. I would recommend that you start here, Permissions overview. By setting up a new permission scheme and use the roles in the project you can limit what a user can access. If you want to limit it even further you use security schemes.