Manage Subsriptions Missing, can't delete subscription, only cancel.

[Karl Lehnert]

I am trying to reset my site for production after messing about and training on it.  The problem is that when I go into billing -> manage (next to Jira Software) I get 'Subscription Details' instead of 'Manage subscriptions' like on another tenant I tested.  You can only cancel a subscription from the 'subscription details' and I need to 'delete' to reset the site.

I'm unsure what the difference is between the site I want to prepare for production and the site in the test tenant, as I am sure I had set them up the same.

[Nic Brough -Adaptavist-]

This breaks your Jira system because you are amending things that are in a state of flux.

A post-function is part of a transition.  If you try to transition the issue again from within that, Jira gets very confused because you've changed your mind about the end state halfway through, and what you're trying to do might have a different starting point, so it has no choice but to write rubbish, and corrupt your issues.

Do not try to transition the current issue inside another transition.

Instead, use the SR fast-track transition to trigger a transition after the current one is complete, or write a listener to pick up the case where you want to transtion again.

[Megallion]

Is there an example you can give SR fast track? Do I still use the validationResult code I have?

I did the same thing in a onIssueEvent function but the same thing happens. Activity log shows the issue status was updated but it is not reflected in the issue screen. 

Edit: I'm not sure if I'll be able to use script runner in my workplace. Is using a listener the only way?