Jira wont start after reboot

[Jason Saunders]

We did Windows patching this weekend and Jira didn't restart after the reboot. Same patch works fine in our dev environment. We don't get the Jira start-up screen at all. This is Jira Server 9.4.1 w/ SQL Server database. I've tried the following suggestions from this article 

https://confluence.atlassian.com/jirakb/troubleshoot-a-jira-data-center-server-startup-failed-error-394464512.html

Increased maximum memory pool RAM
Cleared plugin cache directories
Deleted disabled plugins from the pluginstate table
Removed plugins from installed plugins directory
Checked there is not lock file

[Earl McCutcheon]

Hello Deborah,

I would recommend looking into the following plugins that can do this.

The First add-on is Automation for Jira as covered in their documentation here:

• Automation for Jira: Concepts

Next Would be Script Runner for Jira as mentioned in this Community post using one of the available scripted post function on the Reopen Transition:

• JIRA: Automatically add a comment on transition?

-Earl

[Deleted user]

Thanks Earl. I'm not sure we'll implement that due to the return on investment, but it looks like a possible solution.