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Jira to Google Sheet - Epic Name not populating

Wendy Cotter
October 11, 2023

I have an export setup from Jira to Google Sheets using the Jira Cloud for Sheets tool. When I pull the data, I include EPIC NAME, however, there are no values showing in the Google Sheet. I added the EPIC LINK and I see a ticket number. I would expect there to be both EPIC LINK & EPIC NAME values.

2 answers

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Alvin
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October 18, 2018

@Jacob francois , where are you hiding these options? on customer portal or on agent?

If on customer portal, mapped it to request type

If on agent , mapped it to issue type.

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Mark Markov
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October 18, 2018

Hello @Jacob francois

Your code looks good and should work.

Where do you place it? It should be attached to a Corp field.

Jacob francois
October 18, 2018

I am placing it in the script runner behavior on the Corp field. 

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