I have an export setup from Jira to Google Sheets using the Jira Cloud for Sheets tool. When I pull the data, I include EPIC NAME, however, there are no values showing in the Google Sheet. I added the EPIC LINK and I see a ticket number. I would expect there to be both EPIC LINK & EPIC NAME values.
@Jacob francois , where are you hiding these options? on customer portal or on agent?
If on customer portal, mapped it to request type
If on agent , mapped it to issue type.
Hello @Jacob francois
Your code looks good and should work.
Where do you place it? It should be attached to a Corp field.
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I am placing it in the script runner behavior on the Corp field.
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