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Jira sub tasks issue - giving error

polavarapu venugopal
Contributor
March 28, 2022

After migrating the data from Jira cloud to Jira server, we have observed that for issuetype = 'subtask', the description field is giving below error message.

Kindly provide me your valuable suggestions

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHtml' in class com.atlassian.jira.web.component.subtask.SubTaskSequenceColumnLayoutItem threw exception java.lang.NullPointerException: null value in entry: actualSequence=null at templates/jira/issue/table/macros.vm[line 117, column 34] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:342) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at

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Randy
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April 24, 2017

If you remove the ticket from the release by clearing the fixVersion field, the error should go away.

There's not much value in listing what didnt make it into a release anyways.

David Guinn
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April 24, 2017

Talk about over complicating it, thank you for the simple solution.

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