I have an existing automation rule that will set the Story to DONE when all the Sub-Tasks are set to Done (When all sub-tasks are done → move parent to done). Works perfect. We now have administrators using the Cancelled status in their Sub-Tasks, so I need to adjust the automation rule.
When: Issue is transitioned to Done
For Parent - Status does not equal Done. And: Sub-tasks match "status = done". Related issues = Sub-tasks. Condition = All match specified JQL.
Then: Transition the issue to Done.
When I change And: Sub-tasks match "status = done OR status = cancelled" or "status = done AND status = cancelled" the rule fails to transition if the sub-tasks are set to cancelled. If one sub-task is set to cancelled and one sub-task is set to done the rule fires appropriately. I have tried many possible variations in changing\adjusting the "And:Sub-tasks match" field.
Is there something specific to the Cancelled status?
Thank you for your help.