Hi Greg,
Is it possible for you to try upgrading to the latest version of Zephyr for JIRA 2.2 and seeing if you are still seeing this issue? I ask becuase we did have some bugs in 2.1 that were solved in 2.2 and it is possible this upgrade will solve that issue.
Additionally when you upgarde please do the following immediately after the upgrade:
1) Re index JIRA
2) Re index Zephyr for JIRA
Once you perform these re indexes you should be good to go. Just as a reference our latest verison is version 2.2.1.22101482.
If you are still seeing the same issue after the upgrade please let us know.
Kind Regards,
Emily
Thanks for that.
Indeed upgrading to 2.2 fixed the issue.
Kind regards,
Greg
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