Is there a way to setup an email address that will create a jira issue in a Jira project?

[Shaun McGuire]

We have need to create an email address that internal users can send a request for assistance. This is turn would automatically create a Jira work management project issue. Is this possible?

I know something like this is possible with Jira Service Management projects, but we don't need that level of complexity for this use case.

[Alexey Matveev]

Hello,

You can create a new issue type scheme with the required default issue type and assign this issue type scheme to this project.

[Han Li]

Right, but that would replace the existing issue type scheme and I still would only be able to choose only one default issue type. 

[Alexey Matveev]

That is right. When you create an issue the default value is taken for the project.