Please suggest plugin where we can get report in excel format.
As I want on every monday report should be came in the mail and we can directly able to export it in excel
Hi @Stefan Moritz,
yes, you have to take care about that in your workflow. Good practice is, setting the resolution field, when an issue is closed (or done). In your close-transition, you can set the resolution field automatically with a postfunction or you let the user decide, which resolution is the right one by setting a transition screen with the resolution field in your close-transition.
But be careful with these screens. The resolution field will be set to a default value if the user is not choosing one.
The other way round: Reopening a closed issue - there you should clear the resolution field in your workflow transition with a postfunction.
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