Is it possible to copy the summary issue name of the to the title when creating the automation?

[Governança de TI]

I would like to automatically copy the issue name directly to the title when creating a page in confluence.

[Nancy Boyette · Accepted solution]

For anyone else struggling with this, I finally got it configured. What I didn't understand is that testing it would fail, but I could still save it.

Go to Incoming Mail and set up the server.

1. Give it a  name

2. Optionally give it a descxription

3. Service Provider: Custom

4. Protocol: POP

5. Host Name: Mailstore

6. Username: jira@companyinstance.atlassian.net

7. Password: can be anything, but has to be populated

8. Save. Testing it gave me an error, but I saved anyway.

Now, set up your Mail Handler using the Mail Server set up above.

[Arjunsingh Hajari]

Hello @Nancy Boyette

kindly check the linked documentation https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html#Creatingissuesandcommentsfromemail-CloudEmailHandler  and search for default mail handler you will get it.

Regards,

Arjun 

[Nancy Boyette]

Thank you Arjun. Is there detailed information somewhere on how to set up the default mail server. When I set it up, I got the error " UnknownHostException: mailstore". 

[Arjunsingh Hajari]

@Nancy Boyette It will be helpful if you post the screenshot and also the error of what you get when you test.

Make sure you are entering the credentials of your mail server above because I did not understand when you say

 Password: can be anything, but has to be populated 

[Nancy Boyette]

Thanks Arjun. It is working now. All I meant by the password statement is that it does not appear to be a set password for using the default mail server for Jira Cloud. Once I followed the steps that I listed, I was able to send an email to jira@ourinstance.atlassian.net and an issue was created. As a novice, the documentation was not completely clear to me and I was simply trying to help anyone else with the same issue. I do appreciate your replies and help.

[Arjunsingh Hajari]

Great it worked for you @Nancy Boyette.