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  • Error: "The call to the JIRA server did not complete within the timeout period. We are unsure of the

Is anyone else experiencing slowness with Jira

Colleen Gotling
Contributor
November 17, 2023

My entire team is saying that Jira is extremely slow but I don't see any issue on the status page.  Is anyone else having this issue?

1 answer

0 votes
Amith Mathur {Appfire}
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November 12, 2018

Hi @Marat,

Are you not able to open the links in JIRA or Confluence pages are not accessible?  What are the versions of JIRA and Confluence?

If it is appearing all the times during the transitions, better to restart the JIRA once.

Please review the documentation here and follow the suggested options. 

I will also suggest you to reverify the application links in the JIRA/Confluence. 

As per the error message, "You're not allowed to view that page, or it does not exist.", verify if you have all the permissions. 

Thanks,
Amith Mathur

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