How to unlock an account which created threw a link

[rajesh nair]

I joined an online trading platform threw a link I invested so much money the account has been locked how to unlock that account

[Gonchik Tsymzhitov]

Hi! 

Let's double check the server.xml config. 

Also, you can check it using this doc

https://confluence.atlassian.com/adminjiraserver071/running-jira-applications-over-ssl-or-https-802593051.html

Cheers,

Gonchik Tsymzhitov

[Jared Landress]

The connectors look fine to me. Nothing about them talks about the domains to respond on.

<Connector
acceptCount="100"
connectionTimeout="20000"
disableUploadTimeout="true"
enableLookups="false"
maxHttpHeaderSize="8192"
maxSpareThreads="75"
maxThreads="150"
minSpareThreads="25"
port="8080"
protocol="HTTP/1.1"
redirectPort="8443"
useBodyEncodingForURI="true"
/>

<Connector
SSLEnabled="true"
acceptCount="100"
clientAuth="false"
connectionTimeout="20000"
disableUploadTimeout="true"
enableLookups="false"
keyAlias="jira"
keystoreFile="D:\JIRA\Jira\jre\jira.jks"
keystorePass="changeit"
keystoreType="JKS"
maxHttpHeaderSize="8192"
maxSpareThreads="75"
maxThreads="150"
minSpareThreads="25"
port="8443"
protocol="org.apache.coyote.http11.Http11Protocol"
scheme="https"
secure="true"
sslProtocol="TLS"
useBodyEncodingForURI="true"
/>

[Jared Landress]

I just tested https only. When enabling that, it's very odd. For my local ip, 8443 is the only one that works. For my external ip 8080 is the only one that works. Why does the external allow 8080 non-secure, if jira is set to https only?

[JP _AC Bielefeld Leader_]

Are you testing on the same PC/server where Jira is running or are you using another PC for the tests?

JP