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How to restore deleted issues back in JIRA

Vinay Poosa
Contributor
July 21, 2021

Hi Team, early this week one of my employee had accidentally deleted the issues from a project in JIRA which had a good number of worklogs. Luckily we were able to have a weekly backup of the worklogs. But now to restore the worklogs we would need the deleted issues back in the system. Could someone help us in restoring the deleted issues back to the same project in JIRA. We are on JIRA Server 8.13.1 Version. Thanks.

1 answer

2 votes
Jobin Kuruvilla [Adaptavist]
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September 23, 2012

You can modify the workflow to add an OR condition using which the issues can be resolved even if the review is missing. The OR condition can be something like "users in some special group or role can resolve this issue even if the review is missing".

Will that work?

Dan Feeny
September 24, 2012

That's one way of handling it but it is disruptive to normal workflow to have to get a select set of people to make special exceptions for those issues which are affected with this issue. If there was a "delimiter" or escape code that could be added to commit comments (like the smart commits), it could be added to those merge commits.

We can fall back on this idea if there's no better suggestions.

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