I installed the Usersnap app on Jira, and when I click on the web trigger reveal, I can see the public key but the secret is blank. Please see the attached screenshot.
How do I reset the secret?
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Neither to me, I have next-gen type project too
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See the other accepted answer above.
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I would guess you created a "next gen" project, which currently have fixed notification schemes.
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Is it easy to convert to a project type that does not have a fixed notification scheme?
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No, I'm afraid it's not easy. Possible, but a faff.
You have to add a new project (any type other than "next gen") and then use bulk-edit to move any existing issues from the old project into the new one.
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