How can I get text to display in the description of a new ticket to act as a guide before saving?

[Diana von Ballmoos]

We are trying to add standard text for people that create new tickets in Jira. We are currently using the Automate feature to get the text to show up in a new ticket description section but the problem is, it's only displayed after you create the ticket.

Does anyone know how to get the text to display as soon as the person hit's the Create button (before the new ticket is saved) so they can use it as a guide when filling in a new ticket?

We want to make sure the required information is there in the description from the beginning and having it display only after the ticket is created, isn't ideal.

Thank you for your help and I hope there is a way to do this!

[Alana Fernando]

hi @Jason Hsu, 

Welcome to the community,

JIRA 7.2.5 rrelease has been canceled due to a bug that affects the JIRA installers, specifically the JIRA Software installers

Release note

[Jason Hsu]

i understand , thank you