How can I add a custom priority icon

[lisa]

Hi there

I am trying to figure out how I can add another icon (more than the given options) for my different ticket priorities?! 

I cannot figure out how I would get another link I can insert there? Is there a way to upload an image somehow? 

 

[Verhás István · Accepted solution]

Yes you can. It is not a built in feature. You are free to modify the email templates https://developer.atlassian.com/display/JIRADEV/Adding+Custom+Fields+to+Email . Since they are velocity templates you can change the content of the email depending on the recipient or on the group of the recipient e.g.:

#if($jiraUserUtils.getGroupNamesForUser($recipient.getName()).contains("JIRA-USERS-GROUP")) 
IGNORE THIS EMAIL FROM JIRA
#end

Your user should create a rule in it's email server or client to delete all the incoming mail containing the specific text. So Jira will send the email but with this labeling technique it can be easily dropped.