I'm using one of the recommended "next-gen" templates (KanBan) but after I mark a task as done it stays at the top of the backlog screen and in the "done" column on the board. Will these go away after some sort of time-out? Is this configurable? I can understand them staying on the board in the done column, but they should immediately be gone from the backlog screen in my opinion. I'm not using Sprints at all. I'm worried about what my backlog will look like in a couple weeks or months...
Hi Dave,
As you are using JIRA Workflow Toolbox to implement the described behavior, you should know that the plugin doesn't auto-refresh UI when changes are executed in background.
I think that what might be happening is that your second Story (i.e., the one that triggers all the cascade of transitions) is not been shown in Done status because you need to refresh your browser.
So, please try refreshing your browser after executing the transition of the last Story to In Progress status.
The typical corruption problem that happens (I hope this is not the case), is that the workflow step and issue status don't match. In order to detect this problem you can execute JIRA Integrity Checker, at Administration > System > Integrity Checker.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.