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Error rendering smart-values: Failed to get value for issue.created.diff(issue.due date).days.abs.

Ryan Hamilton
Contributor
October 16, 2023

Hello,

I'm using the smart value date "diff" function for dates in an automation.

I'm using the smart value as follows {{issue.created.diff(issue.due date).days.abs.}}, I also tried {{issue.created.diff(issue.duedate).days.abs.}} and I'm getting the same error message.

  • Error rendering smart-values when executing this rule: Failed to get value for issue.created.diff(issue.due date).days.abs.

What am I doing wrong?

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Andris Grinbergs
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October 22, 2018

Try waiting longer (do not kill/stop java/jira)

Ensure you have enough RAM,

Disable selinux

Temporary - try starting Jira as root with (.../bin/start-jira.sh)

Tareq Mohammad Yousuf
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October 24, 2018

Thanks for the reply. i had to increase RAM. from 1GB to 2GB

Like Maxim Maximov likes this

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