Epic name (the short name) is matching with Summary

[Nataliya Eltsova]

Hi, I faced with the situation when I creating an Epic and there is 2 fields:
-Summary - which is long name that shown once you open the Epic
-Epic name - the short name of this Epic that visible in tickets that linked to this Epic.
So once I create the Epic and put in "Summary" long name of the epic and in the "Epic Name" the short one and then try to link some tickets to that epic in field "Epic Link" I see "Summary", however expect to see "Epic name".

[Gary Pasquale · Accepted solution]

Hi @Zach Gonzalez,

Looks to me like your missing a / from the end html tag.

Should be something like:

<img src="http://yoursite/blahblahblah.png"/>

Let me know if that helps.

Regards,

Gary

[Zach Gonzalez]

Thank you for the response. However, that did not resolve the issue. Now it displays:

<img src="http://yoursite/blahblahblah.png"/>AA- Blocker

Instead of displaying the images.

[Gary Pasquale]

Hi @Zach Gonzalez,

Are you a system admin on your instance?

Check the setting:

Enable HTML in custom field descriptions and list item values

Under Cog >General Configuration.

Regards,

Gary

[Gary Pasquale]

This needs to be ON

[Zach Gonzalez]

@Gary Pasquale - Really appreciate the responses Gary. I am full system admin on our Jira cloud. Under General Configuration there is no option for "Enable HTML in custom field descriptions and list item values." Also I do not see an option for this in "advance settings" either.

Is there another setting somewhere to enable this?

[Gary Pasquale]

Hi @Zach Gonzalez,

Ah, your Jira Cloud.

I believe that's the issue. There are security restrictions on using HTML and JavaScript in issue fields.

See - Functional differences in Jira Cloud products

It does mention trying wiki markup. So give [the display text|url] a go.

Regards,

Gary

[Gary Pasquale]

Hi @Zach Gonzalez,

How did you get on?

[Zach Gonzalez]

@Gary Pasquale - Not sure wiki markup works either. Is there a way to upload images to Jira Cloud that we can reference?

[Gary Pasquale]

Hi @Zach Gonzalez,

Afraid not. That's the limitation of Cloud.

That's one of the reasons we use the server variant of Jira. More flexibility for customisations. Cloud is restrictive.

Please accept my answer if it has helped you in any way. Thanks :)

Regards,

Gary

[Dario Andres Palminio Choy]

What I did was add an emoji image, directly; with copy and paste 👍 ... etc.

[Danny Sullivan]

A most EXCELLENT workaround. Kudos.

[petj]

Sound like a great workaround - but does it also work for Cloud - I cannot paste any emoji images....

[Nagarajan Balasubramanian]

Try using emojipedia site to copy paste.