Epic name OR Epick link( issue key) is not shown under 'Epic Link' field under issues screen

[Suresh Srini]

Hi,

I have challenge on matching existing Epic to an Issue ( Story/Task/Bug).

The screen has 'Epic Link' field. When I search for specific epic within the same project, its not visible. The Epic is under "In Progress" status. I even enabled "Show Done" option as well. Still not visible.

I tried Epic Name ( same as Summary field) as well Issue key. Al I get is "No matches".

[Scott Theus]

Hi @John Morisson,

Are the label fields missing from your issue view, or has the data in the fields been cleared? 

If the label field is missing and you are using the new issue view you may need to verify that the Labels field is properly added to your project screens and then check to see if the Labels field is hidden on the field configuration settings.

Hope this helps, 

-Scott

[John Morisson]

Hi Scott, thanks for coming back so quickly.

I have managed to resolve this problem. 

I added a sub-task issue type to the instance of JIRA and for some reason all the issue type schemes had no associated projects (I am not sure why) so I simply associated the issue type scheme with the projects and all the labels, sprints and bug issue types re-appeared in the filters again.

Thanks for your help
regards
john