Epic Issues and respective child issues not showing in board

[Davide Astarita]

I created a Team-managed project, and on the board I can't see epic issues and respective child issues.

My Epic flag in card detail is already off.

Also if I group issues by Epic, the child issue of my Epic is not showed on the board.

I can see my issues in the Backlog and in my timeline.

How can I fix?

[Keri]

Hi Kevin, 

There's nothing that's been reported specifically for this. Which version did you upgrade from?  Could any of your server settings been knocked out during the upgrade?

From searching around, usually this is due to network settings or timeouts occurring - is this happening on any specific pages?

Are the users all accessing Jira from inside or outside of the network - or do they have any specific add-ons or anything different to other users?

You can take a look using the developer tools in Chrome but this would need to be something you could reproduce reliably. 

Cheers, 

Keri