Due to the configuration for this particular board, you'll have to use the full dialog to create a n

[Brendan]

When trying to create a new ticket from the backlog of our existing Kanban board.

Previously we could quickly enter the title of new issues on the board and fill in the detail later, but now we have to create all tickets using the full dialog UI.

Nothing had been changed with regards to this board, but we are getting an error message stating "Due to the configuration for this particular board, you'll have to use the full dialog to create a new issue" now.

In similar posts, the filter was identified as a cause of this problem.  The filter for this board is 

project in (ABC, XYZ) ORDER BY Rank ASC

Removing the 'in' statement and limiting the filter to include only one project will fix this, but that doesn't work for our users. 

Does anyone know how to get the original functionality back while still showing both projects on the board?

[Christian Kaestner]

This is obviously a known bug: https://jira.atlassian.com/browse/JRA-29238

[Timothy]

Not sure if this will help but have you tried to reindex?

[Christian Kaestner]

I just tried to make a fresh reindex, but no, it didn't help.

Thanks anyway!

/C