Deleting a Version when Versions are not Enabled

[michelle_wiss]

At some point, versions/releases were enabled in my company managed project and I was using them. They have now been disabled and I am unable to delete them... 

Do I need to ask the JIRA sysadmin to do this? I have admin access to my project but I don't see the option to delete them.

They were creating confusion when my team members accidentally filtered on them. I have cleared them from the legacy stories, but they're still hanging out in the Versions panel, causing confusion.

[Joe Pitt]

there isn't anything out of the box that would allow you to do that. 

[argen mousesian]

Maybe I'm not getting my point across correctly, I apologize for that. My boss is telling me that there is a way to do it but we just don't know how yet. Let me explain what we're doing exactly with pictures so that it's a bit more clear.

So what we do every week, is that we get new assets that need to be put in the inventory from a spreadsheet. Let's say this week we had 10 new assets. We upload the spreadsheet to JIRA and everything is fine. 

Next week, we have 7 new assets added to the same spreadsheet. What we want JIRA to do is to not upload the 10 assets from last week that are already in the system and only add the new 7 assets.

This is the section that I'm working on currently and trying to figure out if there is a way.

I am also receiving this error when I'm trying to synchronize. I don't know how to access the error logs to see what the problem is, would you know what could cause this?

Thanks again.

[Joe Pitt]

You can create issues from uploading csv files, I haven't done it, but I believe if you don't have an issue number in the field it will create an issue. If you do have an issue number it will update the issue. I believe you would have a problem with it skipping the ones you already put in. You could add the issue number, but then it would update the issue.

[argen mousesian]

So I guess I've misunderstood the whole program here. We are using Insight Asset Management which is a plugin for JIRA. Do I need to work on insight to do what i'm trying to do? Do you know if I can achieve the goal with Insight?

Sorry I know you're not obligated to answer my questions but I really appreciate it!!!

[Joe Pitt]

I'm not familiar with that plugin.  In the future any time you're using plugin for a function identify it in the question so the community will give you better answers.