Hello,
Using Automation for Jira I am simply adding some comments to the ticket using SmartValues.
The field in question is 'Target start' (custom field from advanced roadmaps)
The field itself displays on the issues as:
However when I put it into the automation:
'This work has been scheduled to commence on {{Target start}}'
It comes out as:
Any idea how i can change the format into DD-MM-YYYY ?
Many Thanks
Phil
It is wrong, but it is possible to do it accidentally.
The usual culprit is an import. If your import data for an issue contains a created date, that can be any value - the importers are not there to judge your data, they'll simply import it. That means you can future-date the issue creation and then have history entries that pre-date the apparent creation.
The other methods would be database hacking, scripts doing the wrong things, or bugs (although I don't know of any date bugs in JIRA or the bigger add-ons that might do this)
So, there is something wrong in your database, but generally, it won't actually cause you any problems, other than some graphs and reports looking a little bit odd (or possibly crashing if the add-on can't handle it)y
I'd fix it by running a one-off script to find and update the dates, although you'd need a way to identify them and a rule for what dates to put into "created"
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